Terms & Conditions

STUDIO CLASSES

Class cancellations can be made via the website or the Flourish Wellness mobile app up to 12-hours prior to your class start time without penalty. Any non-cancellations (absent) or late cancellations will mean you forfeit that visit.

The front door to the studio will be locked at beginning of each class for safety and security, late entry cannot be guaranteed.

Flourish Wellness is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.

Classes are subject to change or cancellation without notice. Teachers are subject to change without notice.

Flourish Wellness is not responsible for the safekeeping of your belongings.

Payment is required upon booking. To book into a class you must either have credits in your account or pay at the time of booking.

WORKSHOPS, COURSES & EXPERIENCES

Workshop, course and experience cancellations can be made via the website or the Flourish Wellness mobile app up to 3 days prior to the start time without penalty. Any non-cancellations (absent) or late cancellations will mean you forfeit that visit.

RETREATS

In order to secure our venues and programming, Flourish Wellness is required to enter into binding contracts with 3rd parties that do not allow for refunds or cancellation in any instance except for limited instances where “acts of god” render the entire event impossible. As such, we must enforce a strict cancellation policy and there will be no refunds in any instance. You may transfer your ticket under certain conditions. Purchasing trip insurance to protect yourself is always a good idea.

WAITLIST POLICY

When a space in a class or experience becomes available you will receive an SMS asking you to confirm that you want to be booked in. You have 15 minutes to respond. The empty space will be reserved until the system has gone through. If you don’t have a phone number on file you will be contacted via email.

I ACKNOWLEDGE

I understand that classes at Flourish Wellness may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury or property loss.

By booking into a class, workshop or event at Flourish Wellness you automatically agree to the above terms & conditions.